Support Tools and Portals
Secure your customer’s loyalty with an effortless support experience.
Leverage our team’s expertise and experience in process, tools, and technologies to build your next generation of self-service focused support experience. SEO, Content strategy, CES, Deflection, and KCS are some terms live and breath.
Our Offerings
Process
- Knowledge Centered Services
- SEO
- Gamification
- Content Gap Analysis
- Support Community
Tools and Platforms
- Salesforce
- Coveo
- LMI - Bold360
- AEM
- Algolia
- Google Cloud Search and Custom Search
- Machine Translation (Azure and Google)
Development Support
- UX
- Architect
- Developer
- QA
- Analyst/Product Manager
- Project Manager
Consulting Packages
- ROI-focused support experience and processes assessment.
- Usability Testing and Optimisation
- Self-service success (Deflection) Measurement
- Chatbot content strategy
- SEO
- CSAT and CES Analysis and action plan
Tools and Accelerators
Our continously efforts to build common repeatable solutions as tools ensures providing faster time to market and redueced effor on our engagements. These tools are also available to be distrubted stand-alone, reach out to us to learn more.
Our Projects
Our Projects We create one-of-a-kind, unique and interactive digital experiences that are customized to each brand. We propel your marketing vision with the right blend of creativity and technology. Check out our recent projects with Global Brands across the globe. Let's collaborate to build an amazing digital experience.
Medentika - Digital Catalog
Large migration of PDF based brochures, catalogue of 100+ Products to Mobile App for offline consumption and better readiblity.
Storytrails
Location aware-app of high quality tours built once and deployed across iOS and Android using ReactNative technology.
ISB - Executive Education
New Executive Education designed, developed and lauched in under 8 weeks on Adobe Experience Manager.
Ollmoo - Future Women Leaders
Portal for onboarding new recruits with a seamless marketing to application experience.
Our Perspectives
Hear from experts at Hashout who work with real customer problems and modern technology solutions.
Cloud enterprise CMS - Benefits of moving to AEM
With the world moving to cloud services, a cloud-based enterprise..
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Integrating Algolia Search for AEM Sites
Algolia with over 10,000 customers as of January 2021 and 30 billion..
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How to choose the right CMS for your business?
Modern-day Content Management System (CMS) solutions allow enterprises to create, manage ...
Read moreWould you like to learn more about our services?
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